I was considering getting my internet from a different company where it was less costly. That would break up the bundle with the company I have now, so I’d only have cable with them.
When I talked with the sales department at my current company, they didn’t have an offer for slower internet and just basic cable that was less than $120 a month. That’s outside my comfort zone.
I priced internet alone at the competitor. Then I called back and asked for the department that handles reducing or cancelling service (instead of the sales department). Suddenly, they could give me 2 mbps internet and basic cable for $60. 2 mb is more than plenty for what I do. No one here plays graphics-intensive mmogs.
Make them think you’re transferring your affections to another, and suddenly they can offer a competitive rate.